Learning Outcome 1.7
Distinguish between and appreciate their rights as consumers.
(Links to LO’s 1.2, 1.8, 1.9, 3.1)
In our view the following are the key ideas, knowledge, skills and values associated with this topic:
Students need to gain an appreciation of their rights and responsibilities as consumers. It may be necessary to help students understand the difference between a right and a responsibility.
Some knowledge of consumer protection legislation would seem appropriate here (Sale of Goods & Supply of Services Act 1980 and Consumer Protection Act 2007). Informed consumers should shop around for best value and make considered purchasing decisions. They will seek information, carry out research and investigate options. They will generally avoid impulse buying and falling into the trap of false economies.
Consumer responsibilities arise from efforts to be informed and ethical about purchasing decisions. Assessment in this area may focus on the actions and behaviours which arise from their appreciation of these rights and responsibilities. It may examine how their knowledge and values impact upon their consumer choices.
Once students have developed a clear understanding of their rights and responsibilities it is also important to consider how their actions will impact on the lives of others and on the future of their communities. The concepts of sustainable and ethical consumption are important. This has strong links to L.O. 1.9.
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